Frequently Asked Questions


Q. What services do you offer?

•        Interpretation,
•        translation,
•        editing,
•        proofreading and
•        light desktop publishing.

Q. What languages do you work with?

We translate from and into the following languages: English, Farsi (also called Persian) and Dari.

Q. How do I send you the source text?

Normally, we receive the source material via e-mail at estimates@arjangcenter.com or via your FTP site or ours. If you prefer, you may fax it to us instead at
(831)-582-2305, or mail it to us at: 134, Cypress Grove Ct., Marina, CA, 93933.
NOTE:  Please do not send originals -send photocopies only.

Q. How will you send the translation back?

Normally we send the translations to you in electronic format. Farsi and Dari files can be sent to you through the Internet as easily as English files. We are
able to send the jobs in a large number of formats. We can also send you a hard copy via fax, postal mail, or by courier service. The choice is yours.

Q. What do you charge?

Translation:
 Our rates depend on the difficulty of the material and the size of the job. Obviously, technical content is more difficult than business
correspondence. On the other hand, we offer discounts according to volume. Therefore, for large volumes of text, we can negotiate lower prices. Please
contact us at
estimates@arjangcenter.com with the details of your project and we will be happy to give you a specific cost quotation.
Interpretation:

Q. How can I pay you?

You may pay us by check, money order, or bank wire transfer in any major currency, … For more information, please contact us at farah@arjangcenter.com

Q. Do I need special software to view or print a Farsi or Dari translation?

No. We will prepare the translation in such a way that you will be able to open and print it with the ordinary Windows operating system and Microsoft Word
software. You will not need any additional software. We also have the capability to send you graphic files. If you would like to be sure about the compatibility
of your software with ours, we would be glad to e-mail you a sample Farsi test file.

Q. What is Farsi?

Persian (locally called Farsi) is a member of a group of several related languages that linguists classify as Indo-Iranian. It is the official language of the
government and public instruction and the mother tongue of more than half of the population of Iran. It is used and understood by nearly all Iranians and
millions of Persian-speakers in the neighboring countries such as Afghanistan, Tajikistan, Pakistan, India, Turkmenistan, and so on. The Modern form of
Persian evolved directly from Middle Persian (900 AD onward) and has not changed much since that time. The grammar of Modern Persian is comparatively
simple. A number of Arabic words were added to the vocabulary as a result of the conquest of Iran by the Muslim Arabs in the 7th century AD. Modern
Persian, written from right to left, is the medium of an old and great literature, and is written in a modified version of the Arabic alphabet (it has four letters of
its own in addition to those of Arabic).

Q. What is Dari?  

Dari is the language spoken in Afghanistan and Farsi spoken is Iran.  They are the same language with different dialects and choice of words.

Q. Can you translate everything?

The complexity of the texts we handle ranges from simple texts written with basic or colloquial vocabulary, to technical or scientific manuals and texts with
specialized terminology. In the latter case, we may use our own or the client’s glossaries, or we may create a new glossary for the job or series of jobs. We
also have the technical expertise to handle website and database translations. The personnel associated with our company, either full-time or part-time, range
from literary and technical translators to writers and computer experts. We have done nearly all types of translation imaginable, and we can honestly say that
all our clients have been satisfied with our work. We also have individuals highly knowledgeable in computer technology working with us. We are therefore
capable of translating most types of material to the highest standards. If, however, we receive an order that we believe we are not capable of filling to our
usual standards, we inform the client and suggest that they take the job to someone else.

Q. How do you assure quality?

Our quality control process has a number of aspects, including:
•        Our staff members have native or near-native knowledge of the languages they work with.
•        While jobs are being done, there is continuous dialog back and forth between our translators and technical personnel, so that the linguistic and technical
sides of each job are analyzed simultaneously.

Q. I don't read Farsi or Dari. How can I be sure I have printed a Farsi or Dari text correctly?  

After printing our translations, you can fax them back to us so we can check them to make sure everything has come out correctly. There is no additional
charge for this service. We can also provide the translations in PDF format.

Q. I have a question that is not answered here.

Please contact us by any of the following means for a prompt reply to your questions:

farah@arjangcenter.com

(925)413-2738
Copyright Arjang Center, INC. All rights reserved.